Faster payments. Less billing hassle.
Healthcare payments that actually move.
SmartHealth connects providers directly with employer health plans—eliminating traditional insurance delays. Many claims are paid quickly, with same-day payment available when authorization is requested through our concierge team.
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A simpler billing experience for providers
SmartHealth removes insurance complexity by paying providers directly and coordinating payment through our concierge team when members receive care.
General Questions
SmartHealth provides dedicated, personalized support designed to help members better manage their healthcare costs. We pay providers directly and promptly for services delivered to our members.
With same-day payment available upon request and $0 deductibles for members, SmartHealth creates a faster, simpler billing experience for everyone involved.
Please process this visit as:
- A cash transaction
- Mark the patient as Self-Pay or No Insurance (if required by your system)
The SmartHealth Member ID is used for internal billing only and will not appear in standard carrier verification systems.
No.
Please do not collect a copay. SmartHealth pays the full cost of covered services directly to your office.
If payment is required at the time of service, please contact our Concierge Team for same-day authorization.
Concierge Phone: (877) 763-4955
SmartHealth will coordinate payment directly with your office.
Members should not pay out of pocket unless they are enrolled in a SmartHealth HSA plan.
We are available Monday through Friday from 9 a.m. to 5 p.m. Mountain Time.
Please send claims to the SmartHealth billing address listed on the member’s ID card.
Billing Inquiries or Payment Status
Phone: (877) 763-4955
Text: (877) 763-4955
Email: support@yourbridgesolutions.com
Once your claim is received and processed, payment is issued directly to your office.
If a statement is inadvertently sent to the patient, the patient should forward it to SmartHealth for prompt resolution.
Process visits simply as self-pay
When a SmartHealth member visits your office, process the encounter as a cash transaction in your system. If required, mark the patient as Self-Pay or No Insurance. Our team coordinates payment directly with your office so members are not responsible for covered costs.
Direct payment without insurance delays
SmartHealth pays providers directly for eligible services. Once claims are received and processed, payment is issued to your office promptly. If immediate payment verification is needed, our concierge team can coordinate same-day authorization and payment support.
A faster and cleaner payment process
SmartHealth simplifies provider interactions by combining concierge coordination, direct payments, and simplified billing workflows.
Simple Visit Processing
Process the visit as a cash or self-pay transaction in your system. The SmartHealth member ID is used for internal reference and will not appear in traditional carrier verification systems.
No Copays from Patients
Please do not collect a copay from SmartHealth members. Covered services are paid directly by SmartHealth to your office once claims are processed.
Concierge Payment Support
If payment is required at the time of service, contact our concierge team. We can coordinate authorization and help facilitate same-day payment directly with your office.
